• Insta360 FlexiCare for X5
• Accidental damage protection
• Professional, low-cost replacements
• Free two-way shipping
• One-stop online service

Insta360 FlexiCare provides two replacements within one year. Insta360 will replace the damaged product and cover the shipping costs both ways. Users need to pay a small replacement fee of € 37.99 each time to use the service.

This service is only available if you have purchased an Insta360 product but have not activated it or if it was activated less than 30 days ago.

All-round protection
Accidents happen. Make sure you're covered with Insta360 FlexiCare.

• Damaged lens
• Broken screen
• Water damage
• Impact and drops

Free two-way shipping
Insta360 covers shipping both ways every time you send in your Insta360 for a replacement.

Automatic activation
Insta360 FlexiCare automatically links to your device the moment you buy your plan, so you're covered right away.

Support when you need it, where you need it
Contact Insta360's team of experts at any authorized Insta360 repair center for professional support around the globe.

Expert service, trustworthy solutions
All replacements are handled by certified Insta360 technicians using genuine parts. Need help? Insta360 team's always ready to assist via email or live chat.

How it works

1. Request a replacement online
2. Replacement arranged by Insta360's team of experts
3. Insta360 returned

Product features

Specifications
Compatible models